Senior Account Manager

• Serve as the primary point of contact for key client accounts, fostering trust, and proactively addressing needs with tailored solutions.
• Collaborate with the Creatives Team to deliver high-quality outputs, ensuring projects stay within scope, budget, and agreed timelines.
• Identify upselling opportunities, coordinate with the leadership team to drive new business, and develop strategic account plans tailored to client needs.

QUALIFICATIONS

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• 4–5 years of experience in account management, project management, or client-facing roles, preferably within an agency environment.
• Must have website and digital project experience.
• Strong client communication, stakeholder management, and problem-solving skills.
• Highly organized, with the ability to manage multiple accounts and stakeholders simultaneously.
• Strong understanding of contracts, scopes, timelines, and budget management.
• Experience working with cross-functional teams and external suppliers.
• Proficient in project management tools, documentation systems, and Google Workspace