Account Manager

Our Account Manager leads end-to-end project management, nurtures client relationships, builds strategic client partnerships, and ensures successful project executions.

2-4 years of relevant experience in digital or production agency.

Responsibilities

  • Builds and maintains lasting relationships with clients and partners by understanding focus and needs, and anticipating them in advance.
  • Creates project briefs, communicates client requirements to the Creatives team, and ensures that creative output meets the project goals and client objectives.
  • Partner with clients and internal teams to develop strategies, set goals, and define project objectives.
  • Manages multiple projects at a time and ensures deliverables are met in a timely manner.

QUALIFICATIONS

  • Bachelor’s degree in Business, Marketing, Communications, or a related field.
  • 2–4 years of experience in account management, project coordination, or client-facing roles, preferably within an agency environment.
  • Must have website and digital project experience.
  • Strong client communication, coordination, and problem-solving skills.
  • Highly organized, with the ability to manage multiple projects, timelines, and stakeholders simultaneously.
  • Strong understanding of contracts, scopes, timelines, and basic budget management.
  • Experience working with cross-functional teams and external suppliers.
  • Proficient in project management tools, documentation systems, and Google Workspace.